IT Support Service & AMC
Whether it is setting up IT infrastructure, maintenance of your IT equipment or VPN connectivity that networks your offices on a single platform, we provide comprehensive, upgradable, cost effective & hassle free IT solutions across Dubai, Sharjah, Ajman & RAK. Our service is designed for customers who don’t have an expert in-house IT Support function and who prefer to focus management energies elsewhere. With this service we take full responsibility of our customers overall IT requirements, managing day to day IT support, providing long term advice regarding IT related business issues and delivering exceptional value.
We at SYSNET SOLUTIONS FZC offer full-fledged Annual Maintenance Contracts (Computer AMC) across Dubai, Sharjah, Ajman & RAK for all your IT equipment viz. Laptops, Servers , Computers, Networks, MACs and Phone Systems. With a dedicated division for IT Support Services, a team of certified Customer Support Engineers and a dedicated IT Support Desk, we guarantee minimum down time.
We are a bit different from our competitors in the sense that we don’t have a standard contract that we make our clients fit into, you create your requirements and we make a contract that supports that.Also, we don’t have size requirements. We have IT support contracts for all sizes of businesses including one-man bands we love when we get the opportunity to grow with a client, right from the very start.
Desktop, Laptop, Server, Printer support & Maintenance including hardware.
Windows, MS Office, Antivirus and other software installation and support.
PC slowness issue and network troubleshooting.
Wireless (wifi) network, Routers, Firewall & Switch support & Maintenance.
Monthly windows updates security patch installation
Backup of File server
Microsoft Office365 and Google apps support and migration services.
CCTV Camera, Time attendance & Access control solution and support
Server room maintenance
Co-ordination with your IT team locally or outside UAE.
You contact us letting us know what you are looking for
Follow up call with an engineer to answer any technical questions.
Meeting at your office to look at your current IT set up.
Sent you a bespoke contract proposal and call to discuss proposal and answer any questions.